Customer retention.

It’s one of the most worthy investments a business can make.

Its goal is to retain as many customers as possible. After all, a loyal customer is worth much more than a new customer.

Have you ever awakened on a Sunday morning, rolled over, and checked your phone, only to see an email from your current freelance client reading: “Why isn’t this done yet? I sent those changes over in the last email”?

With mobile devices taking over as the primary way people experience the web, responsive design is more important than ever. But responsive design doesn’t just create a consistent mobile experience.

Web designers often think about the web design process with a focus on technical matters such as wireframes, code, and content management. But great design isn’t about how you integrate the social media buttons or even slick visuals. Great design is actually about creating a website that aligns with an overarching strategy.

Picking the perfect font is never easy. And when your choice could make the difference between a delightful, easy-to-use interface and the new app everybody loves to hate, it only becomes more challenging. Here’s how to pick the right face for your users.

Customers are pretty picky on where they squander their precious time and attention. So imagine how great it is if you are the only one in your industry that does get that attention and can increase engagement with your audience over your competitors.