No matter how long you’ve been an entrepreneur, launching an online business has never been more difficult. Here’s a quick look at the 2020 online landscape:
- Competition is fierce,
- Product markets are saturated, and
- Consumers are demanding convenience more than ever before.
Before you begin to brainstorm the design and experience of an online store, or even your company’s name, you’ll need to choose what products to sell.
This decision is a strategy within itself, as what you sell will impact every other business decision you make, such as:
- Brand name,
- Website design,
- Marketing,
- Loyalty programs, and
- Shipping and fulfillment.
While each of these components is essential to a successful online strategy, they are worthless without a great product to support them.
Let’s dive into how to find the perfect product to sell online.
What Type of Products Can I Sell Online?
Regardless of which industry you are in, there are two types of products you can sell:
- Commoditized products and
- Niche products.
Commoditized products are essential, high demand, or popular goods or services that can be physical or digital products. These are products that everybody needs.
Commoditized products are what make up the majority of online sales. Think of anything you buy at Walmart or Amazon that has a big brand behind it — food, golf clubs, clothes, kids toys, etc.
Niche products are goods or services that serve a specific customer base and product category.
In many instances, these are unique, one-of-a-kind, or handmade products, making them some of the most popular items bought online.
Niche products are often made in small batch runs or on demand. Think of a unique beaded necklace, handmade frozen yogurt, or leather iPad case.
However, many store owners sell a combination of commoditized products and niche products to increase their profit margin.
Offering only commoditized items, especially if they are popular products sold on major online marketplaces like Amazon, will make it extremely difficult to become successful.
Larger online retailers and marketplaces can buy items in large quantities, which makes for more profitable products. But, chances are your startup won’t be able to compete right off the bat.
Instead, offer commoditized and niche products to your customers while delivering an on-brand experience to set your online shop up for success.
Take a look at Tyler’s, for example.
Tyler’s dives into the best of both worlds by selling niche clothing and accessories in addition to commodity apparel products from popular brands like Billabong, Simply Southern, and Yeti.
By offering both niche and commodity products, they are able to better serve their customers by making their online store a convenient choice for consumers looking for a single store to buy both types of products.
How To Choose What Products To Sell
We’re all looking to become the next big company — similar to some of the most popular D2C brands today. But, truth is, in today’s saturated product market, it’s difficult to generate product ideas.
Lucky for you, we’ve compiled a product brainstorm checklist to help you unlock your entrepreneurial spirit and drive.
1. Identify or create products that solve a problem.
“If we tried to think of a good idea, we wouldn’t have been able to think of a good idea. You just have to find a solution for a problem in your own life.” — Brian Chesky, Co-founder of Airbnb
When you’re brainstorming ideas for a product or service, it’s essential you reflect on problems in your own life.
For Kyle Kirkpatricki, an Olympic gymnastics coach, it was wanting to listen to music while training athletes. The caveat? Being able to use headphones that would stay in place, regardless of whether he was running or jumping on the trampoline performing flips.
Spoiler alert: Kirkpatricki successfully took what used to be a small annoyance and transformed it into a brilliant business idea — the invention of Decibullz.
The reason behind his success? Pinpointing a problem and conveniently solving it.
Your product or service doesn’t necessarily need to be a huge, complicated endeavor — it can be quite simple, yet exceptionally effective.
Product opportunities can also exist in a few other areas:
- Improved product features,
- A new market unrealized by your competitors, or
- Unique product positioning and marketing.
Beauty and skincare brand Bliss took a trending product, improved its features while tapping into an unrealized market opportunity, and introduced it to the market with unique positioning.
Bliss, founded in 1996, began its business as a modern spa in NYC. They sought out to revolutionize skincare by introducing ingenious products to the market and cultivating a sense of community with their customers.
Fast forward to 2020, with the help of new technologies and global ingredients, Bliss continues to introduce new PETA-certified, cruelty-free, clean beauty and skincare products that work for every budget.
“We want everyone to put their best face forward.” — Bliss
By founding your brainstorm in the eyes of a consumer, you will be able to identify ways a product or service can bring value to someone’s life. x
Tip: Reflect on your own life and outline what experiences put a hitch in your giddyup.
2. Find products you and other people are passionate about.
‘Passionate’ might be a buzzword, but it carries a lot of value.
Starting your own business is not the glitz and glam that’s shown in the movies. The reality looks a lot more like long hours, likely some rocky terrain, and the occasional, if not frequent, sacrifice.
Being passionate about what you do will not only help carry you through hard times, but it will also aid in crafting a brand message that speaks to people in a way that is meaningful, authentic, and engaging.
Let’s be real — without passion, what’s the driver behind your online business?
By emotionally investing in your product, you can better deliver its value and mission into the market. Plus, an emotional story will help you stand out to competitors.
3. Find products with branding potential.
You’ve identified a potential product that solves consumers’ problems and comes from a place of passion. So, what’s next? Creating a resounding brand message and can make a splash in the competitive ecommerce space.
Crafting a recognizable and memorable brand means you’ll need to put in the time to research and truly understand your target audience.
Your brand should speak to your potential customers in a way that both resonates and compels them to come back.
In other words, you want to build loyalty based on audience identity.
Some great questions to start with here are:
- How does your target audience like to be addressed?
- How will you position your product?
- How will you design your website to communicate your brand and appeal to your potential customers through layout, color scheme, and calls to action?
When it comes to crafting a brand and experience that resonates, Jeff and Spencer Jan of Solo Stove are experts.
Solo Stove has found success from focusing on the benefit their product brings to the market — the opportunity for consumers to make memories with their loved ones. By centralizing on this theme, the company was able to exponentially grow an organic following of loyal customers. Solo Stove has been able to leverage its community of loyal customers to improve their brand, product, and online experience with authentic product reviews, community engagement, and honest feedback.
Solo Stove is focused on helping people reconnect to what matters most, and BigCommerce has helped us take that to the next level. — John Merris, CEO at Solo Stove
Leveraging your product to create community and purpose is a crucial component to growing your online store. Without a product and brand your customers can relate to, you’re essentially running your business on an empty tank.
4. Hop on trends early.
Take advantage of an emerging market and carve out a spot for your brand.
To be successful in doing so, it’s pivotal that you stay up-to-date on recent, trending products and services –– and then launch an ecommerce site to capitalize on them before they hit peak popularity.
As a small business owner, hopping on trends early can give your business a huge upside. You’ll have the opportunity to own SEO keywords and establish yourself as a leader within the market you serve early on.
Start thinking of products or services that have been trending up in recent years.
5. Find products that fulfill guilty pleasures.
It always comes back to what we’re passionate about. Another proven successful product is one that caters to customers’ passions, or even their vices.
Shoppers often spend more on their guilty pleasures, developing deep loyalty to brands that understand their obsessions.
From its early beginnings, Jeni’s Ice Cream sought to capture this emotion with their customer base.
Jeni’s knows ice cream is a real treat, which is why they make their products with fresh ingredients. This way, customers can feel good about indulging every now and then (and their extensive flavor options keep customers coming back for more).
6. Identify and serve niche segments.
Niche segments often spell out success for ecommerce businesses.
The reason for niche segments comes down to resonating with a highly-engaged, and highly-converting, audience. Serving a niche segment is a great business proposition because you create a product that solves an issue for a very passionate audience segment.
Serving a passionate niche audience will help build brand awareness, online traffic and, ultimately, new and returning converting customers.
Let’s take a look at LARQ.
LARQ is a water bottle unlike anything else on the market.
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What started as a simple vision of bridging the gap between innovative technology and better access to pristine drinking water resulted in the world’s first self-cleaning water bottle.
The product serves as an easier, healthier, and more sustainable choice thanks to UV-C LED technology that eradicates up to 99.99% of germs, bacteria, and protozoa, eliminating harmful and odor-causing sources. And if that wasn’t already great, it also comes in a chic and sleek modern design, in various colors.
The brand continues to cater to its niche segment by supporting other environmental causes. For example, LARQ is a proud member of 1% For The Planet, which means 1% of all of their sales goes to protecting the future of our planet.
Here are 10 ideas for niche products to sell online in 2020:
- On-the-go, health-conscious foods.
- Craft beverages (mocktails included).
- Subscription boxes.
- CBD products.
- Men’s engagement rings and wedding bands.
- Journal notebooks and personal planners.
- Pet food.
- Cruelty-free beauty products.
- Camera and photo accessories (e.g. drones and tripods).
- Shapewear.
7. Spot business opportunities absolutely everywhere.
Part of being an entrepreneur is always pushing your imagination.
As you do your part as a world citizen, pay attention to how society behaves. Are there norms to be broken? Is there an opportunity to improve the lives of your neighbors?
What products gain quick customer acquisition? What industries are gaining traction?
Keeping up to date with what’s going on in the world will help you identify new online business opportunities.
In addition, sit down and evaluate your strengths and interests.
Are you a naturally gifted marketer? Does the idea of fundraising make you cringe?
Gather the resources, both human and technical, to bring your online business to life. Having an organized approach to a product and business launch will only bode well in the future.