Unless you’re a small business owner who is not interested in growing your brand, you need to have a website. These days building a business website or ecommerce store is easier than ever: it doesn’t cost much money, you don’t have to know how to code or design, your online store is not restricted to business hours, and it’s one of the best means of free advertising.

Websites work. No matter what your business or profession, a website can generate business, promote goodwill among customers and prospects, and deliver strong marketing messages - whether your business is small, large or in-between, well-established or brand-new.

After years of helping small businesses in Kuala Lumpur plan marketing strategies, I'm amazed at how many do not have websites. Here are the ten of the most common questions and concerns small business owners posed about getting a website.

It is reasonable to assume that many small business owners would forgo the effort of building a website and simply rely on what the largest social media network of all time can give them at no cost.

It’s the goal of pretty much anyone with a website: to have users that come back again and again. They share your content; they engage with you regularly; they tell others about the website. They remember the website.

Website navigation is the centerpiece of each website, responsible for great user experiences. This is why its design shouldn’t be taken lightly. Bad website navigation can render all the content on your site useless for a visitor. This can lead to devastating bounce rates directly affecting your website traffic and how search engines rank it.